Audience:
Clinic Managers / Staff doing internal testing
Purpose:
To prevent your IP address from being temporarily banned during staff training or website testing.
The Risk: Looking Like a Bot
Our security systems actively watch for "bot attacks"—automated programs that fill out forms instantly to send spam. If a human fills out 5 forms in 60 seconds during a test, the system cannot tell the difference between you and a malicious bot, and it will block you.
The Safe Testing Protocol
When testing your contact forms or booking flow, please follow these rules:
The "One Minute" Rule: Wait at least 60 seconds between submissions.
Use Different Data: Do not submit the exact same name and message 5 times in a row.
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Use Real Emails (or Aliases): Do not use fake emails like
test@test.com. This damages your sender reputation.Pro Tip: If you use Gmail/Google Workspace, you can add a
+to your email.Example:
clinic+test1@gmail.com,clinic+test2@gmail.com. These all go to your inbox, but they appear unique to the system.