Email DNS records need updating during a provider migration

During an email-provider migration, the provider may require updates to your domain’s DNS records. The provider in this case requested changes to the SPF, MX, and DMARC records to support the migration and help prevent interruptions to inbound or outbound email and damage to the domain’s sending reputation.

Resolution

Resolution type: DNS configuration change.

  • Send Dentli the exact record changes supplied by your email provider.
  • Include the requested effective date and time, if one was provided. If there is no scheduled time, confirm whether the changes can be made now.
  • Once authorized, Dentli can apply the requested changes and confirm when they are complete.

Why these changes are needed

The email provider’s migration instructions specify which DNS records need to be changed as the provider switches backends. Applying the requested records supports email delivery during the migration.

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